All Systems Operational
Marketplace Homepage Operational
Add-on Listing Pages Operational
Add-on Pricing Details Operational
Sales API Operational
Search Operational
UPM Connectivity Operational
Authentication ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website availability
Fetching
Homepage average response time
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Add-on listings average response time
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Sales API availability
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Approval queue ?
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Past Incidents
Mar 22, 2017

No incidents reported today.

Mar 21, 2017

No incidents reported.

Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017
Resolved - This incident has been resolved. The root cause has been addressed and the Marketplace team has updated all affected add-ons' compatibility values.

Vendors should once again be able to set their add-on compatibility as expected, and customers will no longer receive erroneous notifications about having incompatible add-ons.
Mar 17, 23:02 PDT
Identified - The Marketplace team has identified the issues which caused this incident and are working on resolving them. The team plans on running a script which will restore add-on compatibility, at which point no further vendor or customer actions will be needed.
Mar 17, 15:52 PDT
Investigating - The Marketplace team has identified an issue where add-on compatibility was changed unbeknownst to the add-on vendors.

The impact on vendors is that they need to update their add-on compatibility to include the latest JIRA Server versions, and in some rare cases, are unable to do so.

The impact on customers is that, if running JIRA 7.3, they may erroneously be told that their add-ons are incompatible.

The Marketplace team is currently working on identifying the root cause and resolving the issue.
Mar 17, 11:49 PDT
Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017

No incidents reported.

Mar 9, 2017

No incidents reported.

Mar 8, 2017

No incidents reported.