All Systems Operational
Marketplace Homepage Operational
Add-on Listing Pages Operational
Add-on Pricing Details Operational
Sales API Operational
Search Operational
UPM Connectivity Operational
Authentication and user management (id.atlassian.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website availability
Fetching
Homepage average response time
Fetching
Add-on listings average response time
Fetching
Sales API availability
Fetching
Approval queue ?
Fetching
Past Incidents
Jul 20, 2017

No incidents reported today.

Jul 19, 2017

No incidents reported.

Jul 18, 2017
Resolved - We are rolling out a fix to many of our customers. If you need to be fast tracked with a resolution for this issue please raise a support ticket at the following link referencing this incident:

https://support.atlassian.com/contact
Jul 18, 04:31 PDT
Update - We have determined that the incident impact is limited to JIRA Cloud customers.

The root cause has been identified and a fix is being verified on Atlassian's staging servers. We expect to deploy the fix to production in the next 12 to 24 hours.
Jul 17, 23:21 PDT
Identified - This incident is preventing JIRA and Confluence Cloud customers from installing add-ons.

The root cause has been identified and a fix is being verified on Atlassian's staging servers. We expect to deploy the fix to production in the next 12 to 24 hours.
Jul 17, 22:56 PDT
Investigating - We are aware of an issue where some users are unable to install add-ons after clicking the "Free Trial" button. We are currently investigating. Please watch for updates on the public issue:

https://ecosystem.atlassian.net/browse/AMKT-20755
Jul 17, 20:45 PDT
Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017
Resolved - This incident has been resolved.
Jul 12, 09:10 PDT
Monitoring - We have identified and resolved an issue with the Marketplace's database. All systems have recovered. We will continue to monitor the situation.
Jul 12, 08:28 PDT
Update - Please subscribe to this incident report to be kept up to date with the progress
Jul 12, 07:17 PDT
Investigating - We are aware of an outage with https://marketplace.atlassian.com and are currently working to get this resolved.

We have a public issue open for this which can be found at:

https://ecosystem.atlassian.net/servicedesk/customer/portal/9/AMKTHELP-6906
Jul 12, 07:16 PDT
Jul 11, 2017

No incidents reported.

Jul 10, 2017

No incidents reported.

Jul 9, 2017

No incidents reported.

Jul 8, 2017

No incidents reported.

Jul 7, 2017

No incidents reported.

Jul 6, 2017

No incidents reported.