Update - The move of the data for Forge hosted storage to the same location as the host product is taking longer than expected and will not be completed by 30 Apr 2024 00:00 UTC, as previously announced. After careful consideration, the Forge hosted storage decided that the best path forward is to extend the completion date from 30 Apr 2024 to 17 May 2024 00:00 UTC.
Apr 24, 2024 - 08:08 UTC
In progress - We have started the rollout of data residency for Forge hosted storage, where data will be moving to the same location as the host product. We expect the rollout to be completed by Apr 30, 2024 00:00 UTC.

Please refer to https://developer.atlassian.com/platform/forge/changelog/#CHANGE-1556 for more information.

Mar 28, 2024 - 03:12 UTC
Scheduled - We will be commencing rollout of data residency for Forge hosted storage. As part of this rollout, we will be moving data to the location of the host product (e.g. if an app is installed in a Jira instance whose data is pinned to Singapore, Forge Hosted Storage data will be pinned to Singapore).

This will begin on Mar 28, 2024 00:00 UTC and we expect to be completed by Apr 30, 2024 00:00 UTC. There is no expected downtime during this migration. Once the migration is complete, Forge Hosted Storage data will stored in the same location as the host product for all new and existing Forge apps.

Action Required: In order to benefit from data residency and multi-region compute, you will need to redeploy your app, and may need to declare information in your app manifest regarding remote usage of data. Please see this changelog[https://developer.atlassian.com/platform/forge/changelog/#CHANGE-1556] and our data residency documentation[https://developer.atlassian.com/platform/forge/data-residency/] for more details.

If you notice any unexpected issues during this rollout, please report via the Developer and Marketplace Support service desk [https://ecosystem.atlassian.net/servicedesk/customer/portal/34/group/96/create/571].

Mar 28, 2024 00:00 - Apr 30, 2024 00:00 UTC

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May 5, 2024

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Apr 25, 2024
Resolved - Dev Console is back to normal and stable for the last one hour and no new issues are noted.
This is the final update on this incident, no further comms will be published.

Apr 25, 05:16 UTC
Monitoring - A root cause has been identified. Marketplace is seeing unusual traffic, and as a preventive measure, couple of offending user-agents were blocked. Rate limits rejections have reached a healthy state and Dev Console is back to normal. No failures in Dev Console loading are observed at this point.

Next update will be posted in 1 hour.

Apr 25, 04:36 UTC
Investigating - We have identified a problem with the Developer Console where apps intermittently fail to load on the landing page. We are investigating the root cause and will provide another update in the next 2 hours.
Apr 25, 01:47 UTC
Resolved - Pipeline run is complete and Marketplace reports have up-to-date data.
Apr 25, 03:25 UTC
Identified - The issue is identified and a fix has been deployed. Pipeline run is in progress. We will share next update around 4 am UTC
Apr 25, 01:11 UTC
Investigating - There is delay in Marketplace reporting data due to a pipeline failure and we are investigating. We will share more findings in next update.
Apr 24, 22:46 UTC
Apr 24, 2024

Unresolved incident: Forge Hosted Storage Scheduled Data Residency Rollout.

Apr 23, 2024

No incidents reported.

Apr 22, 2024
Resolved - Between 17-Apr-2024 3:24 UTC and 19-04-2024 21:00 UTC there was an issue with Forge Web Triggers such that if the client provided a Bearer token (Authorization: Bearer ${token}), Forge Web Triggers would have returned a 401 response without invoking the Forge Function.

This has been resolved and we apologise for any impact caused.

Apr 22, 06:17 UTC
Apr 21, 2024

No incidents reported.